SkyCare Air Ambulance & Charters Job Board
Aviation Base Supervisor
Description
About SkyCare:
SkyCare is on a mission to provide life-saving and essential air travel services across North America. We’re a dedicated team that takes pride in delivering the highest standards of safety, comfort, and care for every passenger. Our operations include private, corporate, and medevac flight services reaching as far north as the Arctic Circle and as far south as the Equator.
As a privately-owned and family-operated Canadian air service provider, SkyCare operates from bases in Ontario and Manitoba. We’re looking for motivated, detail-driven professionals who share our passion for excellence and precision in aviation operations.
Find out more at https://www.skycare.ca
Why Join Us?
- Meaningful Impact: In the past year alone, SkyCare has transported thousands of patients and completed hundreds of organ transfers, directly contributing to life-saving outcomes.
- Career Growth: Opportunities for professional development, career advancement, and training within aviation operations.
- Comprehensive Benefits: Extended health, vision, and dental care, life and long-term disability insurance, RRSP matching, and an employee and family assistance program.
Location: 304 Hector Dougall Way, Thunder Bay, ON
Salary Range: $67,000 - $78,000 per year (commensurate with experience and education)
Term: Permanent, Full-time
Reports To: VP of Charters and Domestic Services and VP of Air Ambulance and International Services
Job Summary:
The Base Supervisor is responsible for overseeing all day-to-day operations at the assigned aviation base, including supervision of pilots and maintenance personnel. The role ensures aircraft readiness, staff attendance and performance, regulatory compliance, and safe, efficient flight and maintenance operations. The Base Supervisor acts as the primary on-site leader to coordinate flight operations, maintenance activities, and facility management. The ideal candidate is an organized, proactive, and hands-on leader who thrives in a dynamic aviation environment, takes ownership of operational excellence, and maintains strong attention to detail.
Key Responsibilities:
- Supervise base staff and support communications for pilots and Aircraft Maintenance Engineers.
- Ensure maintenance personnel and flight crew report to work on time and are fit for duty.
- Monitor staff schedules, attendance, and timekeeping, address lateness or absenteeism.
- Review and approve staff timesheets.
- Coordinate daily flight operations and aircraft availability with maintenance.
- Continually liaise with company SOCC in order to monitor flights in and out of Thunder Bay.
- Enforce company policies, safety procedures, and regulatory compliance.
- Liaise with Operations and Maintenance management on base status and issues.
- Promote safety culture and support incident reporting and follow-up.
- Act as the primary on-site contact for clients, addressing concerns or inquiries promptly to ensure high satisfaction levels.
- Coordinate accommodation and logistics for flight and ground crew, ensuring the crew house is properly maintained and adequately stocked.
- Conduct regular audits of the base, crew house, and aircraft to uphold cleanliness, safety, and operational standards.
- Participate in the initial investigation and documentation of any flight-related incidents or operational disruptions.
- Assist in reviewing and updating operational manuals and training materials to support regulatory compliance and operational consistency.
- Review and approve maintenance timesheets, ensuring accuracy for payroll processing.
- Track expenses, manage office and operational supplies, and support base budgeting
- Participate in leadership and operational meetings, providing input on base operations and staff needs.
Qualifications:
- High School Diploma or equivalent preferred; post-secondary education in aviation management is an asset.
- Minimum 2–3 years of experience in flight operations, aviation management, or a similar supervisory role.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proven experience in flight operations or base management.
- Strong understanding of Canadian Aviation Regulations.
- Excellent organizational, communication, and multitasking skills.
- Demonstrated leadership and team coordination abilities.
- Knowledge of Transport Canada CARs and aviation safety requirements
- Ability to manage schedules, personnel, and operational priorities
- Proficient in Microsoft Office Suite and aviation management or scheduling software.
- High level of accuracy in record-keeping, documentation, and compliance monitoring.
- Successful completion of a criminal record check
Closing Date : Open until fill.
Apply online at https://skycare.applytojobs.ca/
We embrace each other’s unique qualities through our commitment to inclusiveness, equity, and accessibility. If you require accommodation during the selection process, please let us know. We encourage all qualified candidates to apply. We thank all applicants for their interest in SkyCare; however, only those candidates who are selected will be contacted.
For more information about our company please visit https://www.skycare.ca/
Compensation
$67,000.00 - $78,000.00 per year